The most noteworthy aspect of this particular book is Lencioni’s unique style of writing. He writes in fables that illustrate the underlying business principles in fiction-like literature.
In the book, Lencioni discusses the climate surrounding a hurting technology company in Silicon Valley, telling the story of a team of highly intelligent individuals that suck at working together. The story examines a variety of characteristics that pertain to company-based teamwork, including:
- Team Dynamic
- Style of Communication
- Strategies of Management & Leadership
He proceeds to identify the five fundamental dysfunctions that any team must face. Lencioni’s five dysfunctions of a team are:
- Absence of Trust
- Fear of Conflict
- Lack of Commitment
- Avoidance of Accountability
- Inattention to Results
We want to include some of our favourite quotes from The Five Dysfunctions of a Team: A Leadership Fable. They are:
If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, any time.
“Jack Welch didn’t have to be an expert on toaster manufacturing to make General Electric a success and Herb Kelleher didn’t have to spend a lifetime flying airplanes to build Southwest Airlines.”
“[Office] politics is when people choose their words and actions based on how they want others to react rather than based on what they really think.”
“In the context of building a team, trust is the confidence among team members that their peer’s intentions are good, and that there is no reason to be protective or careful around the group. In essence, teammates must get comfortable being vulnerable with one another.”
If we don’t trust one another, then we aren’t going to engage in open, constructive, ideological conflict. And we’ll just continue to preserve a sense of artificial harmony.
“Reasonable people don’t have to get their way in a discussion. They just need to be heard, and to know that their input was considered and responded to.”
“The leader must set the tone for a focus on results. If team members sense that the leader valued anything other than results, they will take that as permission to do the same for themselves.”
If you’re looking for an influential book to enhance your business and the way your employees interact with each other, The Five Dysfunctions of a Team: A Leadership Fable is a must-read!